Page 89 - IRMSA Risk Report 2023
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8.1    INTRODUCTION



                    In a complex business environment, decision-makers are expected to create, grow and protect
                    value for the company and its stakeholders. In response to this growing complexity and in a world
 SECTION 3:         of accelerating change – emphasised by advancements in technology, global connectedness and
                    growing social consciousness – leaders need to incorporate a holistic approach to decision-making
                    to survive and thrive in a sustainable way.
                    Too often, leadership concerns themselves with hindsight and insight, without applying foresight in
                    a structured and integrated manner. Scenario planning is one of those future-looking processes that
                    entails a complete assessment of the threats and opportunities, as well as the resulting impacts on
 SOUTH AFRICA       the organisation, the society and the environment over the short, medium and long term.

 SCENARIOS          even in crisis. This is because scenario planning requires the consideration of alternative futures,
                    Scenario planning creates agility and flexibility, which in turn allows for innovation and creativity
                    systems thinking and key risk indicators, enabling reliable and fast decision-making.

                    Leaders must think holistically to enable the country to survive and thrive in a sustainable way.














                  ANALYTICAL                CRITICAL                SYSTEMS                PROBABILITY
                   THINKING                 THINKING                THINKING                THINKING
                 Interrogating data,        Distinguishing      Seeing wholes, inter-       Considering the
                turning random data      between claims with     relationships rather    possible outcomes of
               points into information,   evidence and those    than things, historical   random events (which
                 not discarding data      without evidence;       trends and future       may be any one of
                 points without clear                           possibilities, patterns
                confirmation of their    openly seeking more    of change rather than   several) where the actual
                    irrelevance.          facts to inform a       static snapshots.     outcome is determined
                                            conclusion.                                    by chance or yet
                                                                                         unknown information.










                             GAME THEORY           COGNITIVE BIASES            MOTIVATION
                                                       Understanding             THEORY
                            Interrogating interactive
                            decision-making about   decisions and actions    Understanding and
                           uncertain futures, where   are taken based on      incorporating that
                            the outcome for each   subconsciously selective   people’s attempts at
                          participant depends on the   use of data, in an     fulfilling their basic
                           actions of all participants,   unknowingly irrational   needs can create internal
                            including themselves.  way, based on emotions,    pressures that can
                                                    past experiences and   influence their behaviours
                                                   subjective future views.  knowingly or unknowingly.





                                               Table 1: Elements of Holistic Thinking





              IRMSA RISK REPORT 2023/24                                                                   89
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