Page 72 - IRMSA Risk Report 2023
P. 72

TOP 5 CHALLENGES                   TOP 5 RISK TREATMENT OPTIONS AND OPPORTUNITIES


         TARGETS                                                                                       ▶


         TO ACHIEVING  ▶
                                           South  Africa  has  attempted  to  remain  neutral  in  all  these  conflicts  (although  this  is
                                           increasingly difficult, as even being neutral sometimes means being deemed to have
                                           picked a side). South Africa remains a trading and political partner with every world
                                           power, although recently some republicans in the USA tabled a (relatively toothless)
                                           motion against SA, and the SA government appears to be taking a stronger pro-
                                           Palestinian stance.
                                           It’s important to develop scenarios for how you would deal with significant shifts in
                                           global power, including regional conflicts and international blockades/sanctions.
         Shifting global alliances and the   Consider especially (and do an audit of) direct impacts on employees and operations,
         danger of South Africa ‘picking   01.  as well as implications for insurance, communication, markets and supply chains.
         the wrong side’.                  Shifting global power bases may require your organisation to take a values-based
                                           stand for or against issues that will create divisions in your customer base and staff. For
                                           example, when Russia invaded Ukraine, many companies chose to close their stores
                                           in Russia and exit the  country. What would  you do?  Where are your  moral, ethical
                                           and socially responsible red lines – and would you live out your values if these were
                                           crossed?
                                           South Africa remains well placed as a potential business partner with every other
                                           country in the world. Take advantage of the opportunity to seek out diverse partners in
                                           different regions to spread geopolitical risk.


                                           Inflation is causing geopolitical upheaval, especially in regions where inflation has been
                                           negligible for an extended period before COVID-19.
         The disruption of supply chains,   It’s important to anticipate and plan for more disruptions in global supply chains, with
         significant  variations  in  prices   02.  associated cost fluctuations.
         (of  both  imports  and  exports)   Consider near-shoring, diversifying or integrating supply chains where feasible, to
         and the inability to forecast     exercise more control and mitigate risk. Build more redundancies into your supply
         shipping costs.                   chain.
                                           South Africans understand the impact of inflation on business and can provide much-
                                           needed insights and planning assistance to international partners.


         Global instability may affect FDI
         in South Africa. It may even lead   Traditional sources of FDI may be less inclined to invest in South Africa in the next year
         to  capital  flight  and  a  decline   or two, due to political instability (real or perceived) leading up to the national elections
         in  business  confidence.  With   03.  in 2024. It may be better to seek out investors with mandates to invest in developing
         foreign investors already jittery,   markets, as well as highlight the attractiveness of South Africa as opposed to other
         any signs of upheaval in South    BRICS, CIVITS and G-20 developing nations. Be proactive in providing on-the-ground
         Africa could be exacerbated       insights to foreign partners and investors, so they are not spooked by news reports.
         and have a knee-jerk reaction.


         Social  media  and  modern        Activists who target companies and industries (and, increasingly in the future, also the
         communication  tools  allow       individuals who head them up) will continue to have global influence.
         momentum for a cause, which  04.  Develop pre-emptive  campaigns in old-school media and online to create positive
                 to
         people
                              build
                      quickly
         translates  into  real-world      brand equity.
                                           Track social media mentions of your brand, as well as key hashtags associated with your
         actions and impact more than      organisation and your industry. Be prepared to respond to activists.
         ever before.
                                           Cyber-terrorism is likely to increase dramatically in the next few years, especially the
                                           hijacking of key systems for ransom, along with activist hackers using cyber-attacks to
         Deep fake technologies (both      make ideological statements.
         video and audio) will be used for   Enhance your cyber security systems and regularly stress-test them. Have adequate
         both scamming/phishing and   05.  back-up and restore plans.
         for brand attacks or smearing.    Train all staff in cyber security, including entry-level protections against phishing, scams
         This will include targeting key   and deep fakes. Update your team’s skills in using the latest technologies, especially
         persons and operations by         AI-driven apps and tools (don’t just ban them – rather empower your team to use them
         faking  statements  (public  and   wisely and safely).
         private).                         Specifically, have a plan to be able to verify fake audio and video. Know how you will
                                           counter them if they start to go viral.


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